Shipping Policy

Last updated: July 24, 2026

We know the hardest part of ordering toys is waiting for them to arrive! Here's everything you need to know about how we ship at SkillBridge Institute.

Order Processing

Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking as soon as your order ships.

Delivery Times & Rates

  • Standard shipping: 3–7 business days
  • Expedited shipping: 1–3 business days
  • Shipping rates are calculated at checkout based on destination and order weight. Free-shipping thresholds, if any, will be shown in your cart.

Order Tracking

Once shipped, use the tracking link in your confirmation email to follow your package. Please allow up to 24 hours for tracking to update.

International Shipping

We currently ship to selected countries. International orders may be subject to import duties, taxes and customs fees, which are the responsibility of the recipient and are not included at checkout.

Delays

Carrier delays during peak seasons or due to weather are outside our control. If your order is significantly delayed, contact us and we'll help track it down.

Lost or Damaged in Transit

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date so we can make it right.

Questions?

Get in touch through our Contact page — we're happy to help.

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